Privacy Policy

Easihire is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This privacy policy explains how Easihire collects, uses and protects information that you provide when using this website.

We may update this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

What information we collect

We may collect the following information:

• Name
• Contact information, including email address and telephone number
• Address and postcode
• Information relating to your vehicle hire enquiry or booking
• Driver information where required to provide our services
• Payment and transaction information
• Information you provide when contacting us
• Technical information about your use of our website, such as your IP address, browser type and device information
• Other information relevant to customer surveys, promotions and offers

How we use your information

We collect and use your personal information where necessary to provide our services, fulfil our contractual obligations, comply with legal requirements and pursue our legitimate business interests.

We may use your information for the following purposes:

• To process and manage vehicle hire enquiries and bookings
• To communicate with you about your booking or enquiry
• To process payments and transactions
• For internal administration and record keeping
• To improve our website, products and services
• To prevent fraud and maintain the security of our website and services
• To comply with legal and regulatory requirements
• To send marketing communications where you have consented to receive them or where otherwise permitted by law

You can opt out of marketing communications at any time by following the unsubscribe instructions contained in our communications or by contacting us.

Sharing your information

We may share your personal information with trusted third parties where necessary to provide our services. These may include payment providers, vehicle rental partners, IT and hosting providers, marketing and analytics providers, and other suppliers who process information on our behalf.

We may also disclose information where required by law or where necessary to protect our legal rights.

We do not sell your personal information to third parties.

Where third parties process personal information on our behalf, we require them to handle that information securely and in accordance with applicable data protection law.

How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and meeting legal, accounting and regulatory requirements.

Different types of information may therefore be retained for different periods.

Security

We are committed to ensuring that your information is secure.

We use appropriate technical and organisational measures to help protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Although we take reasonable measures to protect your information, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Cookies

Our website uses cookies and similar technologies.

Cookies are small files stored on your device that can help the website operate correctly, remember preferences and provide information about how visitors use the website.

Some cookies are essential for the operation of the website and do not require consent. Other cookies, including certain analytics, advertising and marketing cookies, will only be used where you have provided consent where required.

You can manage your cookie preferences using the cookie consent controls available on our website. You can also change your browser settings to block or delete cookies, although doing so may affect the functionality of some parts of the website.

For further information about the cookies we use, please refer to our Cookie Policy or cookie consent settings.

Links to other websites

Our website may contain links to websites operated by other organisations.

Once you leave our website, we do not have control over those websites and are not responsible for their privacy practices. You should review the privacy policy of any external website before providing personal information.

Your data protection rights

Under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you may have rights regarding your personal information.

Depending on the circumstances, these may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of the processing of your information
• Object to certain uses of your personal information
• Request the transfer of your information to another organisation
• Withdraw consent where we rely on consent to process your information

These rights are subject to certain legal limitations and exemptions.

If you wish to exercise any of these rights, please contact us using the contact details provided on our website.

Complaints

If you have concerns about how we handle your personal information, please contact us so that we can investigate the matter.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.

Contact us

If you have any questions about this privacy policy or how Easihire handles your personal information, please contact us using the contact details provided on our website.