44 Queen St
☎ 01942 778899
* Open on Bank Holidays
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Frequently Asked Questions
Can I leave my car at the Wigan branch?
Due to the size of the yard this may not always be possible. Please contact us the day before your hire so we can advise you on the current parking space. The site has 24-hour CCTV monitoring; however, all vehicles are left at your own risk.
What time can I collect my vehicle?
You can collect your vehicle from the Wigan branch anytime between:
- 8am to 6pm Monday to Friday
- 8am to 2pm Saturday
- 9am to 12pm Sunday
Is there a minimum rental period?
We offer a minimum rental period of 24hrs. You can take a vehicle for less than 24hrs, but we do not offer hourly rates.
Is there a minimum age requirement?
Drivers must be over the age of 25 and driving for more than 2 years on a British / European driving licence. For anyone who doesn’t fit this criteria, please contact the branch directly and we will send your details through to our insurance provider (typically this can take 24hrs to get an answer). There is no maximum age requirement.
Are there rules on penalty points?
All drivers must not have any serious convictions or driving offences. If you have points on your licence for a speeding offence, we can allow up to 6 points. For clarification on points, please contact our Wigan branch.
What documents/ID do I have to bring with me?
Drivers must bring a valid photo driving licence, 2 separate proofs of address (dated within 3 months) and a licence check code (dated within 21 days and not previously used). If you’re unsure of how to obtain your check code, bring your national insurance number to the branch and we will do it for you.
Can I hire if I live outside of the UK?
Yes. EU countries, USA ,Canada, South Africa, Australia and New Zealand licence holders can hire and are not subject to a licence check. For countries not listed, please contact the Wigan branch directly and we will send your details through to our insurance provider (typically this takes 24hrs to get an answer). You must have previous driving experience in the UK.
How long will the check-in process take?
For drivers that have not used us before this can take between 10 to 20 minutes from entering the branch to leaving with your vehicle. For drivers that have used us before, the process can be as quick as 5 minutes.
What is your fuel policy?
We operate on a like-to-like fuel policy. All vehicles are to be brought back on a similar fuel level to when you collected the vehicle. If the vehicle returns to our Wigan branch low on fuel you will be charged full pump price as well as an admin charge of £30.
What is your excess policy?
Our excess options depends on the vehicle you are hiring.
For cars and small vans (up to Transit custom size). Your excess liability is set at £1250 and is to be held on a credit or debit card (for car hire we only accept credit cards). This can be reduced to £250 for an extra £25 per day. Between 4-7 days your excess reduction is charged at £70 per rental.
For larger vehicles Your excess liability is set at £1500 and is to be held on a credit or debit card. This can be reduced to £250 for an extra £25 per day. Between 4-7 days your excess reduction is charged at £70 per rental.
How long does it take to get my excess deposit back?
If you leave your deposit on a credit card this will be returned within 24hrs (subject to your bank’s policy and weekends)
On a debit card this can take between 5-10 working days.
What’s the best van to rent to suit my needs?
Below you will find a list of our vehicles along with their dimensions and weight capacities. For details on cars and trucks please contact the Wigan branch.
The list will be in order from small to large vehicles and all dimensions are stated in millimetres (mm) and weight in Kilograms (kg)
Peugeot Partner or Vauxhall Combo
Load width- 1460mm
Load width between wheel arches-1200mm
Max loading weight-625kg
Transit Custom or similar (dimensions may differ slightly on alternate vehicles, contact branch for more information)
Load width between wheel arches-1320mm
Max loading weight- 950kg
Peugeot Boxer or Fiat Ducato
Load width between wheel arches-1422mm
Max loading weight-1485kg
Luton with Tail Lift
Max loading weight-1080kg
VW Crafter or Ford Transit extra-long wheelbase
Load width between wheel arches-1422mm
Max loading weight-1575kg
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Our Van Fleet
Ford Transit / VW Transporter
VW Crafter 4M Panel Van
4M Luton with Tail Lift
Isuzu 7.5 Ton Euro Cargo with Tail Lift
Which van is right for me? Check out our useful van guides!
The town of Wigan has a total population of over 80,000 people. Wigan’s wider borough as an overall population in excess of 310,000 people. Wigan stands on the River Douglas and is a major town in Greater Manchester; you’ll find Wigan south-west of Bolton and north-east of St Helens. Wigan became a part of Greater Manchester in 1974.
Wigan experienced a dramatic economic expansion during the Industrial Revolution as well as a paid rise in population. Wigan was notably strong in the areas of porcelain manufacture and clock making but today industrial experts would describe it as a major mill town and coal mining district.
Today Wigan’s collection of warehouses and wharfs is a local heritage centre and cultural quarter. Wigan Pier is a wharf on the Leeds and Liverpool Canal. Wigan Pier was made famous by a writer by the name of George Orwell. Orwell highlighted in his book the poor working conditions of the local inhabitants during the 1930s. Many sports fans will know of Wigan’s DW Stadium; home to both the Wigan Warriors Rugby Club and Wigan Athletic FC. The Wigan Stadium can seat 25,000 people.
The Wigan Van Hire Guide
At some point in our lives we’ll need to hire a van, whether it’s to move house or to transport large items. This guide has been created to give you what you need to know before you arrive at the Wigan branch and get behind the wheel. Many road users would describe van drivers as a ‘stereotype’ but there is a lot more to driving a van than what you may think!
Will I be seen as another ‘white van driver’ around Wigan?
According to research there are 4 million vans on the UK roads and vans cover almost 50 billion miles per year. Demand for new vans is at record levels. You certainly will be among a lot of fellow van users on the roads and there will be plenty of other road users hiring a van for the first time.
There is a certain stigma attached to van drivers. In the UK, certain road users would describe ‘white van drivers’ as being careless, inconsiderate and rude drivers. However, a road safety report conducted around 5 years ago concluded that van drivers were less likely to be involved in an RTA compared to drivers of other vehicle types.
Did you know the commercial van market contributes to around £11 billion per year to the economy? Vans are a vital part of modern life in Wigan. You will see many different trades using vans such as plumbers, couriers, builders as well as electricians. When hiring a van in Wigan we are sure you will be a courteous and peaceful van driver alongside other road users.
Choosing a van which is right for the job
Before you look for a local van hire firm such as EasiHire.co.uk, we think it’s important for you to know what to look for in a van before you book it. Here is four factors you should consider:
The right van will be decided by:
- How much will your goods weigh?
- How will you fit the goods into the van?
- How big is each object you wish to transport?
- How many items will you need to move around?
Your answers to the above will dictate the size of the van you need. Generally speaking the bigger the van, the daily rate increases slightly. All our van rates are very competitive!
Selecting the right size of van
Our fleet of vans vary in size: small vans like the Berlingo, regular vans like a Transit SWB, to a larger van like a Luton. If you underestimate the size of the van you need, you may end up doing more trips to transport all your items. If your items are too heavy to lift, then a Luton van would be a wise choice as the tail lift on the rare will make life a lot easier. Our friendly hire team at Wigan will show you how to operate all of the controls!
Another consideration is your passengers. Some of our vans only have two seats whereas the larger vans have 3 front seats.
Important documents for hiring a van from Wigan
Hiring a van from Wigan is a very straight forward process but there are some important items of documentation/ ID that you’ll need to bring with you on the day of your hire.
- You will ALWAYS need to show us your valid driving licence
- You should bring proof of ID with you such as a recent utility bill
- You should bring a credit/ debit card with you as we DO NOT accept cash payments
You will sign a “rental agreement” at the Wigan branch. The rental agreement also has terms and conditions that you should read, understand them, then sign. We’ll be clear of your responsibilities in the van and while it’s in your care. We’ll also be clear on what to do should in the unlikely event you have a breakdown in the van.
How does the van insurance work?
We provide CDW (collision damage waiver) insurance included in our rates. Our friendly rental team at Wigan will discuss further insurance options to lower your excess. Contents inside the van is not covered by us. Ensuring the goods are well secured in the van is your responsibility.
Driving away on your hire van
Before you leave our Wigan branch in the van you should confirm with our rental team:
- Which type of fuel you should use
- How to operate the fuel cap
- How to operate the lights and windscreen wipers
You should also agree a day and time to return the van. On weekends our business hours at Wigan are much shorter compared to through the week.
Loading the van
We strongly recommend you stack your goods properly in the back of the van. During transportation, things can move around so stacking your items safely is paramount. Straps can be useful to prevent heavy items falling over. We recommend the heaviest items should be at the bottom of the pile. We also recommend you spread the load evenly across the base of the van. Take care not to overload the van.
Driving the van
First time van hirers may be surprised to learn how good the power steering is and how the dashboard is very similar to a car. Your seating position however is much higher than a car, and you’ll notice a lot more wider space inside. You will have to take great care when parking, and going under entrances or bridges due to the greater vehicle height. Many underground or public car parks have a two metre (6’6”) height restriction.
In terms of driving around corners in the van, we recommend you brake gently. Brakes on a van can be sharp as they are designed for a full load. Please also be sure to adjust the wing mirrors and your seat for best comfort and visibility.
Speed limits can vary for vans. Vans over 7.5 tonnes are restricted to 60mph on the motorway. Vans below this weight may drive to the national speed limits. You simply cannot beat checking your routes in advance and allowing yourself plenty of time to get to your destination.